Privacy

Privacy Policy

This privacy policy sets out how Rovers Trust uses and protects any information you give Rovers Trust when using this website.

Rovers Trust is committed to ensuring your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website you can be assured it will only be used in accordance with this privacy statement.

Rovers Trust may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 17th September, 2012.

What we collect

We may collect the following information:

  • name and postal address
  • contact information including telephone number and email address
  • payment card information
  • other information relevant to membership benefits and programmes.

We do not store credit card details nor do we share customer details with any 3rd parties.

What we do with the information we gather

We require this information to understand your needs and provide you with a better membership experience, particularly for the following reasons:

  • to use the information to improve our membership initiatives
  • to periodically send you emails about new benefits, newsletters, special member only offers, calls to annual or special general meetings of Rovers Trust, and other important news, events, and information
  • internal record keeping.

Security

Rovers Trust is a registered processor of data with the Information Commissioner's Office under the Data Protection Act 1998.

Rovers Trust is committed to ensuring your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie does not allow us access to your computer or any information about you other than the data you choose to share with us.

You may choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. If you use these links to leave our site you should note we do not have any control over other websites. Therefore we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and view the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to opt out of receiving emails from Rovers Trust at any time by writing to or emailing us at enquiries@roverstrust.co.uk. Please note that in doing so you will no longer be able to receive the periodic newsletter, important calls to General Meetings or other important events held by Rovers Trust.

Rovers Trust will not sell, distribute or lease your personal information to third parties unless required by law to do so. We will not use your personal information to send you promotional information about or from third parties.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee may be payable. If you would like a copy of the information held about you please email enquiries@roverstrust.co.uk.

If you believe any information held about you is incorrect or incomplete please email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.